Cancellations
Gem Driver Training requires at least 24 hours notice of lesson cancellation. Please notify Gem Driver Training by sms or email with as much notice as possible so we can arrange a reschedule where possible. Failure to do so will mean forfeiting full lesson fee. Details to reschedule can also be found on the lesson confirmation email at time of booking.
Lesson start times
Lessons are run on a tight schedule, if student can not make their lesson or they are running late please notify Gem Driver Training as soon as possible. Similarly sometimes traffic congestion etc will mean that the trainer might be a few minutes late. Student will be notified via sms in advance if possible.
If the student does not show up to their lesson (no-show) after 15 minutes, without notification, the full lesson fee will be forfeited.
Emergency Contact Details
It is essential that an emergency contact number is specified on the student details form. Please ensure all details are recorded correctly at time of booking.
Terms and Conditions